Staff of Marlborough Regional Chamber of Commerce

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	9/10 - WBC

Your Chamber currently employs six full and part-time people to serve your member needs, answer your questions and coordinate the efforts of those volunteers who further the various programs of the Chamber. Our office hours are 8:30 a.m. to 4:40 p.m., Monday through Friday. When you call the Marlborough Regional Chamber of Commerce with questions or for assistance, you may find it helpful to know the names and broad areas of responsibility for each Chamber staff person. Office phone: (508) 485-7746; Fax: (508) 481-1819; E-mail: marlcham@marlboroughchamber.org
Rei Poole, Receptionist Rei fills in as needed answering the phones, coordinating the mailings and responding to information requests.
Jim Chaffee, Executive Assistant Jim assists in updating the membership database, co-ordinates the member-to-member discount program, assists with member services and member retention all while supporting the executive team in carrying out their functions.
Penny Tiernan, Chief Operating Officer Penny coordinates special events held throughout the year, designs the newsletters, postcards, brochures, etc and is the person to contact about sponsorship opportunities. She administers member accounts and billing and maintains the membership database. Penny also supervises the part-time staff and does the bookkeeping for the Chamber. If you want to book a Networking Before Nine, Business After Hours, Advertising Insert or have questions on your account, Penny is the person to contact.
Catherine Gregory Mogavero, CFRE, Executive Vice President Cathy coordinates member services, particularly in the areas of membership development, growth and retention. She is always on the lookout for new programs to benefit the Chamber’s members. Talk to Cathy for help with any membership benefits. She also coordinates the Ambassador Committee, the volunteer arm of the Chamber in serving member needs.
Susanne Morreale-Leeber, CCE, IOM, President and CEO Susanne’s function may be summed up as “vision and implementation”. The scope of the executive position includes responsibility to the Board of Directors for the full range of activities - coordination of the business plan; motivation of volunteers; income and expenditures; maintenance of membership; employment, training and supervision; interpretation of policy and long-range planning.

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